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I have unsuccessfully tried to quit a forum, how can I get off the list?
I'm new to mailing lists what is the meaning of some of the terminology?

What is good and bad forum etiquette?

Will I get spam if I join a discussion group?
How much mail will I get?
Can I get mail digests?
I prefer newsgroups, can I use a newsgroup reader?
Can I read forum mail without joining?
Can I stop my forum mail without quitting?
What is double opt-In and double opt-out?
Why do I get a message that says I'm not subscribed when I try to quit a forum?
Why do I get a message that says I'm not subscribed when I try to post a message?

Why don't I get any mail after joining a discussion group?
Why have I have stopped receiving forum mail?
How can I find out which email account I used to join a forum
How can I quit a discussion group if I've already deleted my email account?
How do I stop getting forum mail?
Are the forums moderated?
Why was my forum membership canceled without my knowledge?
Will I get a copy of my own mail when I post to a forum?

 

I have unsuccessfully tried to quit a forum, how can I get off the list? [Return to Top]

If you have unsuccessfully tried to quit using both the web method and the email method, then contact the Forum Administrator and let them know the name of the forum and the email address that you wish to un-subscribe.

I'm new to mailing lists, what is the meaning of some of the terminology? [Return to Top]

There are a number of terms and acronyms that are commonly used with regards to forums. Here is a partial list.

  • digest : A compilation of all the posts for the day for a given forum. When you join a forum, you will automatically receive an email each time a member posts to the forum, but you may change your member options so that you will instead receive a single digest at the end of each day.

  • double opt-in : A method of joining a forum that requires a confirmation reply from the email account that is requesting to join a forum. This method prevents accidental or malicious subscribing of someone else's email address. Double opt-in ensures that no one is subscribed to a forum unless they really want to be. It also ensures that they are able to receive messages from the forum list server.

  • double opt-out : Similar to "double opt-out" except that it pertains to quitting a forum.

  • flame : A negative comment about someone.

  • forum : Short for discussion forum which is a type of mailing list that allows members to submit messages and carry out discussion.

  • list server : The software and/or computer that manages and runs mailing lists.

  • lurker : A member that does not post. Most members are lurkers. This is okay, but if everyone lurks, the forum will die from lack of posts. We have all learned something valuable (sometimes saving us thousands of dollars or many hours of work), so we encourage everyone to give a little back by occasionally participating.

  • member : A person that has subscribed to a forum.

  • moderation : The holding of a message for review and approval by a moderator before it is allowed it to post to a forum.

  • off-topic : A post that does not conform to the designated topic for a forum. Off topic posting is not permited.

  • post : An email that is sent to the members of a discussion forum.

  • spam : Unsolicited commercial email.

  • subscribe : The process of joining a forum.

  • thread : A series of emails that have the same subject line.

  • un-subscribe : The process of quitting a forum.

What is good and bad forum etiquette? [Return to Top]

Manors are important in any social group (yes the forums are a social group). They are the lubricant that prevents friction and keeps everyone happy. Here is a partial list of things that will make your (and everyone's) forum experience more enjoyable.

  • If you go on vacation, don't set your email account to auto-respond unless you first quit the forum or set your forum member options to suspend. Failure to do so will result in the wrath of forum members and a cancellation of your membership.

  • Don't post test messages to any forum.

  • Don't speak negatively of any person.

  • Change the subject line if the topic of your reply to a post no longer longer conforms to the original subject line. It is also good practice to add the original subject as a suffix to the new subject. For example: "New Subject (was: original subject)".

  • Quote the message that you are replying to, but don't over quote. For instance, if you are the 15th member to reply to a post, quote just the post/s (or sections) that you are replying to, not all 15 posts!

  • Don't waste bandwidth and members time by posting needless messages, such as those that say nothing more than "me to" or "I agree". If you are going to submit a post, make it useful.

  • Lurking is okay, but participating is much better.

Will I get spam if I join a discussion group? [Return to Top]

No, you will not receive SPAM simply by joining a forum. Membership lists are kept private. We do everything we can to prevent spam. Membership lists may be assessable to third parties that are involved in hosting or managing these forums but member lists are never offered for other reasons.

You may receive spam if you post to a forum. This is because your email address appears in the "From:" header when you post a message, and anyone that reads your email can then copy your email address. Although it is against rules, some individuals or company with join lists or scan archives in order to harvest the email address of those that post messages. If persons or companies are found to be harvesting from our forums, they are are permanently banned.

There are methods that you can use to post messages that will prevent harvesting of your email address. Here are a few methods:

  • Join a forum but don't post messages from your membership account. Instead, post using the Post to a Forum web page.

  • Join a forum but don't post messages from this membership account, it should only be used for reading. Setup a second membership to be used for posting. It should use a "throw-away" email address that you can discontinue if you start getting spamed. Set the member options for the second membership to "suspend" to disable incoming email. Post only from the second account. You can either ignore all mail comming into the second email account or filter it directly into the trash. If you begin getting too much spam, just unsubscribe the second email and re-subscribe

  • Join

How much mail will I get? [Return to Top]

It varies from day to day. On some of the busier days in the past, there have been in excess of 70 postings in a single day. Most days have far less or even none. If you find that the volume is too great, you might consider changing your membership options to enable digest mode. This will send a single compilation to you each day. You might also consider just browsing the on-line archives.

Can I get mail digests? [Return to Top]

Yes, just change your member options to turn on the digest mode.

I prefer newsgroups, can I use a newsgroup reader? [Return to Top]

No. The forums only support email. You can browse the on-line archives and post via the website if you don't want to join and receive emails.

Can I read forum mail without joining? [Return to Top]

Yes, just visit the on-line archives.

Can I stop my forum mail without quitting? [Return to Top]

Yes, just turn on the suspend mode in your member options.

What is double opt-In and double opt-out? [Return to Top]

See forum terminology.

Why do I get a message that says I'm not subscribed when I try to quit a forum? [Return to Top]

One (or more) of the following situations will cause the message.

  • Of course there is the obvious, you may not be subscribed. If you are continually receiving posts from a forum, it's possible that they are being forwarded from another email account or an alias.

  • You may be trying to un-subscribe the wrong email address.

  • You may be emailing an un-subscribe request from the wrong email account

  • You may have modified your email account setup after joining.

You can verify the email account you used to join a forum by looking at  the "X-DOListmember:" extended header of any post you received from the forum. The member email address will be shown between the two # signs.

To successfully confirm your un-subscribe request (double opt-out procedure) your email accounts "From" and "Reply-To" setting must both indicate the address that you are trying to un-subscribe.

Why do I get a message that says I'm not subscribed when I try to post a message? [Return to Top]

Only members may post to a forum (unless you use the web page).

Assuming that you have already successfully joined the forum and you still get this message, the reason is probably due to the setup of your email account. Both the "From" and "Reply-To" email addresses on your email client must indicate the same email address that you used to subscribe. This requirement if for spam prevention.

Why don't I get any mail after joining a discussion group? [Return to Top]

Some of the forums have almost no activity. You can verify whether or not you are actually missing mail by visiting the on-line archive.

Missing mail usually occurs when spam blocking techniques are implemented on the members email server or email client. The list server uses numerous STMP servers for mail delivery. This can explain why you were able to join, but later stopped receiving (or never received any) posts. When this happens, it is almost always because some but not all our SMTP servers are blocked by the spam prevention measures.

To resolve this problem you will need to contact the administrator of your mail server and/or reconfigure your spam filtering software.

Why have I have stopped receiving forum mail? [Return to Top]

There are many possible reasons.

  • There may be a natural ebb in conversation resulting in one or more days without posts to the forum.

  • Your forum Member Options may have been set to suspend your mail.

  • Your email provider may have recently implemented spam blocking measures that block email from the forums. This is very common. You will need to contact your ISP or mail server administrator to resolve this.

  • Your own spam filters or program may be deleting your forum mail before you have a chance to see it.

  • Your email account or server may not be functioning correctly thus preventing delivery. You can verify your ability to receive mail from us by using the echo feature on the Server Status page

  • Your membership may have been canceled for one of many reasons; mail may have been undeliverable, your email account may have been auto-responding, you may have spamed the forum, etc. You can check your membership status by visiting the Member Status page.

  • There may be a problem with the delivery infrastructure which may include, a problem with an Internet backbone, our ISP, or our servers. You can verify whether or not the  systems are working by visiting the Server Status page.

How can I find out which email account I used to join a forum? [Return to Top]

You can find out which email account you used to join a forum by looking at the "X-DOListmember:" extended header of any post you received from the forum. The member email address will be shown between the two # signs.

How can I quit a discussion group if I've already deleted my email account? [Return to Top]

To quit, your membership's email account must be functional so that you can complete the double opt-out procedure. Double out-out is required to prevent accidental or malicious un-subscribing of someone else's membership.

If you've already deleted your email account, you will need to temporarily re-activate it in order to un-subscribe the address. Contact the Forum Administrator If this is not possible.

How do I stop getting forum mail? [Return to Top]

You can either temporarily suspend incoming mail or you can quit the forum.

Are the forums moderated? [Return to Top]

Usually no, but there are exceptions. 

  • Messages posted using the web page are always moderated. This is necessary to prevent spam.

  • times when submitted posts may be held for moderation. 

  • Discussion threads that become off topic (does not conform the guidelines and rules) are moderated until the thread is back on topic.

  • Messages that contain certain keywords are automatically flagged for moderation by the list server. This prevents spam and well as accidental posting of forum command sequences.

  • Individual member accounts are set to permanent moderation if after a warning they repeatedly post off topic messages.

Why was my forum membership canceled without my knowledge? Return to Top

Memberships are rarely canceled without notification. The following are reasons this might happen.

  • Mail to your membership account was auto-responding to forum posts.

  • Mail to your membership email address was undeliverable.

  • You spamed the forum.

  • You blatantly disregarded Forum Administrator instructions and forum rules

Will I get a copy of my own mail when I post to a forum? [Return to Top]

Yes, unless you change your member options to disable this feature.

 

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